LockedIPSentry Application on running ping test

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Chindu Kuruvilla
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2015/10/08 01:44:07 (permalink)

IPSentry Application on running ping test

We had IPSentry ver 6.0.3 which was crashing today morning when it does the regular scheduled poll(when it reaches the very first ping test)....the application closes automaticaaly & the attached application error log is generated in the windows logs. I've tried to repair the installation, upgrade to ver 6.10.00 etc, but we're still getting the same error. Any ideas on how to resolve the same?
 
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Chindu

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    IPSentrySupport
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    Re: IPSentry Application on running ping test 2015/10/09 11:53:04 (permalink)
    Were there any updates or changes made to the system on which IPSentry is running prior to the first occurance of that error?   The DLL in question is used to access the graphing database which may be corrupted.
    To test this, stop IPSentry and rename IPSGData.MDB file to IPSGDataOLD
    Start IPSentry and it will re-create the database.  If it succeeds, then the database file was severely corrupted.
    You would need to restore from a previous backup.
     

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    IPSentry Support
    RGE, Inc.
    http://www.ipsentry.com
    http://forum.ipsentry.com

    IPSentry® is a Registered Trademark of RGE, Inc.
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