Helpful ReplyBest practices for monitoring email

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Jim F
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2017/04/12 13:02:07 (permalink)

Best practices for monitoring email

We have multiple application servers & each one relays the emails we generate (via SMTP) to our email gateway that is responsible for sending them out the door. I currently monitor the SMTP service to make sure it's running but it's possible there could be some network problem somewhere such that our SMTP services are running but the emails aren't leaving our application servers. What method would you recommend to trap that? For security purposes I don't have access to the gateway server.
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Re: Best practices for monitoring email 2017/04/12 19:13:49 (permalink) ☄ Helpfulby Jim F 2017/04/13 15:22:36
Using the mail transaction monitor, you can send emails to a test account and then check that account for receipt.
See: http://ipsentry.com/content/monitor_mailtransaction.htm
 
I would recommend configuring a test account specifically for each gateway.  
This allows you to identify whether email is actually being sent to a known destination.
 
For configuration see: http://www.ipsentry.com/htmlhelp60/IPSENTRY/addins/mailtran.index.htm
 

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